"You can return the equipment for free whenever not satisfied with the products and services.” XCMG agent in Malaysia firmly promised to their customers. The ultimate quality and outstanding performance of the complete set of high-speed asphalt-layer road equipment assisted the construction of a highway in Malaysia.

Affected by the epidemic, infrastructure construction in Malaysia only resumed work in the second half of the year. During the shutdown of the epidemic, XCMG agents in Malaysia kept close contact with customers, invited them to visit road machinery and equipment, and fully communicated with them about construction requirements, equipment parameters, etc., and finally, XCMG high-speed asphalt layer complete set of road machinery and equipment win their recognition.

It is reported that after the completion of the expressway project, it will promote the economic development of the east coast of Malaysia and greatly improve the connectivity of the areas along the route.

The construction of high-speed asphalt surface layer in Malaysia has been monopolized by European and American brands for a long time. In order to reverse the inherent impression of customers, XCMG agents solemnly promise to customers that they can return the equipment for free once they are not satisfied with the products and service. Behind this is the firm confidence of the agents in the ultimate quality of XCMG equipment, and ultimately customers are moved by XCMG agents’ sincerity.

The whole project is 430 kilometers long, the road width is 20m, and the total thickness of asphalt compaction is 25cm. During the operation, the operator was full of praise for the operating comfort of XCMG equipment and the performance of the products. After the construction of the test section, the project supervisor was very satisfied with the smoothness and compaction of the road, “The construction effect of XCMG road equipment is very amazing.”

In order to ensure the smooth progress of the project, Huang Jun, an overseas service engineer of XCMG, went to Malaysia again after returning from Cambodia for less than 15 days. During the process of the project, the engineer from China brought professional and patient guidance to the customer. He could not only take care of the XCMG equipment, but also help the customer to solve other equipment problems, as if he had become an old friend of the workers.

Over the years, XCMG has been deeply involved in the Malaysian market, and according to local conditions, customized and developed high-climbing rollers and heavy-duty motor graders according to local customer needs. With excellent quality and excellent performance, XCMG has steadily occupied a dominant position.